Faq
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Frequetly Asked Questions
SHIPPING
The cost of shipments to Italy is € 6, they are free for orders more than € 70.
For shipments outside the Italian or European borders, shipping costs and delivery times could undergo variations.
For shipments to countries not belonging to the European Union, any import costs will be borne by the recipient.
Delivery generally takes place in 24-72 hours of confirmation of the order.
RETURNS
All returns must be made no later than 14 working days from the date of receipt of the products, by sending an email to info@dggroupsrl.it or following the procedure in your reserved area.
The cost of the return in Italy is € 6 and is the responsibility of the customer, it is free for all orders of an amount greater than € 70.
Refunds
The refund procedure is started automatically after requesting a return.
The refund will be made within 14 working days of receiving the return and the amount, net of any shipping costs and handling costs of €5.50, will be credited back using the same payment method.
Payments
JIJIL online boutique accepts several payment methods:
Credit card
Paypal
Wire transfer
Cash on delivery (only in Italy)
User area
You can buy on Jijil.it as a guest without creating an account but you will not be able to monitor the status of the order or the relative return.
We advise you to create an account to be able to access the chronology of orders and personal information.